A bundled accessory (e.g., charger, mouse, keyboard) was missing or defective—what should I do?

Please contact us with your order details. We will promptly send a replacement for any missing or non-working included accessories.

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We understand your concern. Upon receiving your returned device, our technicians will perform a factory reset to ensure all personal data...

Please contact us. We’ll provide your product key and installation instructions. We are not responsible for software purchased separately.

Please contact our customer service team with a description and photos of the issue. We will provide you with an activation key and guide...