What warranty is included with my purchase?Zhengqi SunMay 311 min readAll items come with a one-year limited seller’s warranty from the delivery date. It covers technical issues or defects not caused by misuse or accidental damage.
I need to return my device, but it contains personal data. What should I do?We understand your concern. Upon receiving your returned device, our technicians will perform a factory reset to ensure all personal data...
My order should come with Microsoft Office but didn’t receive a product key.Please contact us. We’ll provide your product key and installation instructions. We are not responsible for software purchased separately.
Windows 11 or 11 Pro is not activated or is incorrect. What should I do?Please contact our customer service team with a description and photos of the issue. We will provide you with an activation key and guide...
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